Profile creation and management – one of the most important aspects of being a successful host. Basically you create a professional product which will have a huge effect on how well your investment will turn out.
Management of bookings
Communication with the guests online and – being in touch with the guests is very important! Communication is the process from the first minute until the last in which you can prove to the guests that they chose the best host. You need to convince them that your apartment is the best possible option and they should go ahead with the booking right now! Expressing yourself in a good way, fast responses and language skills are absolute necessities.
Calendar synchronization – keeping your calendar up to date is the basis of everything! If the dates in the calendar are open, a booking could be placed on the apartment, if they are closed then it couldn’t. That’s quite obvious, however if you’re advertising on several websites a synchronisation of the calendars is crucial to avoid double bookings which would result in cancelations – the absolute worst sin that a host could do! Canceling bookings has a negative effect on your profile (resulting in losing your position) and eventually on the future of your apartment. (If you cancel frequently even charges will be applied by the websites.)
Adjusting and monitoring prices – Prices need to be adjusted all the time to be able to remain competitive on the market. An unbooked day is the the most expensive day for an owner.
Discount management – You can sell out unbooked days with last minute discounts but if you are not sharp enough the guest will surely pick another apartment. A lot of guests make enquiries and they are making those to other hosts as well, so you’d better make an agreement as soon as you can! Much depends on price adjustment and there’s a lot of tricks that could be used to your advantage.
Check-in/out management – Meeting the guests in person is the soul everything. Even a weaker apartment can do fine if the check-in proccess works out well. It is hard to describe the recipe of the good check-in, it is probable that there isn’t one; you need to feel it. If it’s not working well you can’t expect success on the long-term. Check-out should run smoothly as well – the last impression is important. The guests are rating the check-in too!
Cleaning, laundry, ironing – this is the most delicate part! A few negative reviews on cleanliness could ruin the whole season. You can’t make mistakes here! hibázni!
Detailed and exact bookkeping and administration – these are of huge help for the owner to realize how the investment is going.
Invoicing, guestbook handling and monthly accounting – the precise administration is helping our work which leads to the satisfaction of our customer.
Maintenance – it is very important that the apartment looks like a hotel room at all times. This is a basic requirement for us. Our maintenance is helping the apartments to keep their excellent condition. Don’t worry: the short-term is actually a more preservative way of renting than the long-term! A tenant cooks, does the laundry and the dishes; a tourist spends the least they can in the apartment in that few days while they are here – they basically just sleep at the place.
Household appliance management
24/7 customer service – the guests can reach us day and night by texts or phone calls. Immediate assistance could be necessary – this is an important task for the owner.
Check-in – Handling the keys to the tenant, taking photos of the property before the handover.
Check-out – The takeover of the property from the tenant, assessing the damages, deposit management.
Cleaning – Please contact us for our personalized offer.
Detailed and exact bookkeping and administration - these are of huge help for the owner to realize how the investment is going.
Contracting – we will sign a contract with the tenant with the involvment of a notary public. This document gives you protection in case of the tenant not paying the rent, utilities or if they aren’t willing to move out.
Maintenance – we take care the of maintenance issues.
24/7 customer service – – Your tenant doesn’t bother you, they will call us if they have any problems
Interior design – Please contact us for our personalized offer.
Renovation – Please contact us for our personalized offer.
Check-in – Handling the keys to the tenant, taking photos of the property before the handover.
Check-out – The takeover of the property from the tenant, assessing the damages, deposit management.
Cleaning – Please contact us for our personalized offer.
Detailed and exact bookkeping and administration - these are of huge help for the owner to realize how the investment is going.
Contracting – we will sign a contract with the tenant with the involvment of a notary public. This document gives you protection in case of the tenant not paying the rent, utilities or if they aren’t willing to move out.
Maintenance – we take care the of maintenance issues.
24/7 customer service – – Your tenant doesn’t bother you, they will call us if they have any problems
Interior design – Please contact us for our personalized offer.
Renovation – Please contact us for our personalized offer.